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DNA IT Solutions is a next generation IT Managed Services provider. We are an ambitious, fast-growing company with a passion for quality and service excellence.
Why Join DNA?
This is a fantastic opportunity to join a team that is now supporting customers in 23 countries globally and is providing a comprehensive suite of managed security services and cloud services, along with our core MSP business to businesses across multiple sectors.
Technical and service delivery excellence is behind everything we do.
We are an ISO9001and IS027001certified business. We won the Managed Security Service Provider of the Year Award at the 2024 Tech Excellence Awards. We won the Marketing Excellence Award and were shortlisted for the Project of the Year and Managed Services Provider of the Year also in the 2024 awards.
DNA is IBM’s primary Cloud business partner in Ireland, and a leader in adopting innovative services and solutions. We place great focus on continual improvement and maturing our offerings.
About the Team
Our team is diverse, highly trained and experienced in all aspects of IT solutions with strong focus on Cloud and Security. Each team member has specialist IT skill sets which add a wealth of knowledge to the business. We place strong focus on ensuring the team are kept up to date with the latest IT developments, so that our customers can fully have the benefit from our knowledge and advice.
Key Responsibilities:
Corporate Sales Account Management – covering all aspects of the customer relationship:
- Managing a portfolio of existing accounts to achieve long-term success.
- Regular communication with existing customers to maintain strong relationships.
- Generating new business in existing accounts.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Maintain positive and proactive line of communication between the lines of business as well as senior leadership; includes developing and delivering accurate forecast and attainment details during weekly and quarterly business reviews.
- Capacity to work on cross-functional projects and teams as needed as well as using internal resources to problem-solve.
Experience Profile Requirements
· Attention to detail and ability to multitask is critical.
· Minimum of three year’s experience in a senior account management role with solution selling.
· Excellent communication and negotiation skills.
· Business acumen with a problem-solving attitude.
· Must be a team player, able to co-ordinate and work closely with the rest of the sales and technical teams.
· Detail oriented with ability to break down projects into smaller tasks.
· Good general understanding of technology industry – products and solutions.
· Strong interpersonal skills and the ability to influence external/internal stakeholders.
· Passion for technology
· Highly motivated, goal oriented and self-starter
EDUCATION:
· Minimum – Educated to leaving cert level
· 3rd level qualification preferred.
Benefits
Salary offered will depend on experience but there is a very competitive salary, and benefits package on offer, commensurate with experience.
Job Type: Full-time, Permanent
Hybrid working model available if desired – three days in the office, two at home.
To apply, please send your CV along with a brief cover letter to [email protected]